Shipping policy

Tracking & Shipping Notifications

Once your order has been prepared for shipment and tracking information becomes available, a shipping confirmation notification will be sent to the email address and/or phone number provided with your order, depending on the contact information and notification preferences selected at checkout.

Your shipping notification may include:

• Your tracking number;

• The shipping carrier;

• A link or instructions for tracking your package; and

• Available shipment and delivery updates.

Customers are responsible for providing an accurate email address and/or phone number at checkout and for monitoring shipping and tracking notifications after an order has been placed.

Please check your inbox, spam, junk, promotions, and other filtered email folders if you do not see your shipping confirmation.

Once tracking information has been provided, customers are encouraged to monitor the shipment directly through the carrier for the most current information regarding estimated delivery, attempted deliveries, delays, and confirmed delivery.

Carrier delivery dates and estimated arrival times are estimates and are not guaranteed by Mrs. Brittany Gold / Gold Life Coaching.

If tracking information shows that a package has been delivered, but you cannot locate it, please follow the procedures outlined in the Stolen or Missing Packages section of this Shipping Policy.

If you believe you did not receive your shipping confirmation or tracking information, please contact Mrs. Brittany Gold / Gold Life Coaching Customer Support with your name, order number, and the email address used to place your order so that we can assist you.